Frequently asked questions.
What is Swim by Brotherjunior?
A: Swim by Brotherjunior is a luxury resortwear brand offering timeless, elegant swimwear and resort apparel designed to exude sophistication and comfort.
Where can I shop Swim by Brotherjunior products?
A: Our collection is available on our official website [Insert Website URL] and through select luxury boutiques worldwide.
What makes Swim by Brotherjunior unique?
A: Our designs combine high-quality materials, sustainable practices, and versatile styles that transition seamlessly from beach to evening elegance.
How do I place an order?
A: Simply visit our website, browse our collections, and add your desired items to the cart. Follow the checkout process to complete your purchase.
Q: Do you ship internationally?
A: Yes, we ship worldwide. Shipping costs and delivery times vary based on location.
Q: How long will it take to receive my order?
A: Standard shipping typically takes 5-10 business days. Expedited shipping options are also available at checkout.
Q: Can I track my order?
A: Yes, once your order is shipped, you will receive a tracking number via email.
Q: What is your return policy?
A: We accept returns of unworn, unwashed, and undamaged items within 30 days of purchase. Please visit our Returns page for detailed instructions.
Q: Can I exchange an item?
A: Yes, exchanges are available for a different size or color, subject to availability. Start your exchange process via our website.
Q: Who covers return shipping costs?
A: Customers are responsible for return shipping unless the item is defective or we made an error in your order.
Q: How do I find the right size?
A: Refer to our comprehensive size chart available on each product page. For personalized assistance, contact our customer support team.
Q: Are Swim by Brotherjunior swimsuits true to size?
A: Yes, our swimsuits are designed to fit true to size. If you're between sizes, we recommend sizing up for the best fit.
Is Swim by Brotherjunior committed to sustainability?
A: Absolutely. We use eco-friendly fabrics and packaging, prioritize ethical manufacturing practices, and support initiatives that protect the environment.
Are your swimsuits made from sustainable materials?
A: Yes, many of our swimsuits are crafted from recycled and biodegradable fabrics that are gentle on the planet.
How do I care for my Swim by Brotherjunior swimsuit?
A: Hand wash your swimsuit in cold water with mild detergent. Lay flat to dry in a shaded area to maintain its quality and color.
Can I machine wash my swimwear?
A: We recommend hand washing, but if necessary, use a delicate cycle with a garment bag and cold water.
How can I contact customer support?
A: You can reach our support team via email at info@swimbybrjr.com or through the Contact Us form on our website.
What are your customer service hours?
A: Our team is available Monday through Friday, 9:00 AM to 5:00 PM (EST), excluding holidays.
Can I collaborate with Swim by Brotherjunior?
A: We love collaborating with influencers, stylists, and brands. Please reach out to us at [Insert Collaboration Email] with your proposal.
Do you offer wholesale opportunities?
A: Yes, we partner with select retailers. Contact us at info@swimbybrjr.com for more information.